Jacks Casino

What Is Jacks Casino?

Nestled in the heart of downtown Cleveland, Ohio, the expansive JACK Cleveland Casino stands as a prominent entertainment hub. This substantial venue not only provides a diverse array of games but also boasts exceptional dining options and various other amenities. Its gaming floor alone spans an impressive 100,000 square feet, roughly equivalent to 9,300 square meters, offering ample space for patrons to explore.

Opened on May 14, 2012, this establishment marked a significant milestone as Ohio’s inaugural full-service casino. It ingeniously repurposed the historic Higbee Building, a distinguished component of the iconic Tower City Center. The JACK Cleveland Casino has since become a cornerstone of Cleveland’s vibrant leisure scene, frequently lauded as a premier destination for visitors and a vital cultural fixture within Ohio.

While Jack Entertainment skillfully manages the casino’s daily operations, Vici Properties holds ownership of the building itself, solidifying its integral presence within the city’s landscape.

What Is the History of Jacks Casino?

Opened on May 14, 2012, JACK Cleveland Casino holds the distinction of being Ohio’s inaugural full-service gaming establishment. Initially, it was known as Horseshoe Cleveland.

A significant rebranding occurred in May 2016, transforming it into JACK Cleveland Casino. This shift was part of a broader strategy by Rock Gaming, which sought to unify its various properties under a single, cohesive brand. This company subsequently evolved into Jack Entertainment.

The casino’s realization was a collaborative effort involving several entities. Rock Ohio Caesars played a pivotal role in its early development, while Dan Gilbert was instrumental in launching the venture in Ohio, underscoring the dynamic evolution of the region’s casino landscape.

What Is Jack Entertainment?

Jack Entertainment is a prominent company focused on gaming, hospitality, and entertainment. It operates two facilities in Ohio: the Jack Cleveland Casino and the Jack Thistledown Racino. Vici Properties owns the land where the casino is located, and Jack Entertainment leases the property.

What Is Vici Properties?

Vici Properties, a real estate investment trust, specializes in casino and hospitality properties.

The company, for instance, owns the land and structures of Jack Cleveland Casino, which it then leases to Jack Entertainment.

This arrangement allows Vici Properties to maintain its focus on real estate ownership, while Jack Entertainment efficiently manages the casino’s daily operations.

Where Is Jacks Casino Located?

Nestled in the heart of Downtown Cleveland, the Jack Cleveland Casino makes its home in the historic Higbee Building, an integral part of the versatile Tower City Center.

Its prime location offers effortless accessibility, situated conveniently near Public Square and the iconic Terminal Tower. These prominent landmarks provide direct routes to the bustling Tower City Center mall, making the casino a readily accessible destination at 100 Public Square, Cleveland, OH 44114.

What Gaming Options Does Jacks Casino Offer?

Spanning an impressive 100,000 square feet, Jack Cleveland Casino presents a vast array of gaming options. Enthusiasts will discover over 1,100 slot machines, including popular titles like "Flying Colors".

This engaging slot, developed by Rival Gaming, features a 5-reel, 3-row layout with 20 paylines and boasts a 95% return to player (RTP). Players can look forward to exciting wild zeppelins, opportunities for free spins, and a thrilling bonus round.

Beyond the extensive slot collection, the casino offers:

• more than 100 traditional table games,
• between 28 to 30 dedicated poker tables,
• 35 electronic table games.

Guests can also take advantage of various casino bonuses and indulge in the excitement of real money slots.

What Is betJACK Sportsbook?

Created by Jack Entertainment, betJACK Sportsbook is tailored for Ohio sports enthusiasts. This dynamic platform offers the convenience of online wagering, alongside accessible in-person betting options at clearly marked kiosks located within the Jack Cleveland Casino.

What Is ClubJack?

ClubJack, an exclusive customer loyalty program at Jacks Casino, is designed to enhance the guest experience. Members earn valuable points through various activities, including play on slot machines and at table games, as well as through any purchases made within the casino. These accumulated points can then be redeemed for a range of exciting benefits.

These perks often include:

• complimentary play,
• dining credits,
• access to exclusive promotions.

The program further enriches the experience by offering tiered rewards and personalized offers tailored to individual preferences.

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What Dining Options Are Available at Jacks Casino?

Jack Cleveland Casino offers a diverse range of dining experiences. The Seven Chefs Buffet is a standout, having been voted the premier buffet in Northeast Ohio. This popular spot provides an expansive selection:

• savory main courses,
• delightful desserts like gelato,
• pastries.

For those seeking a quicker bite, several convenient options are available.

• STACK’D specializes in distinctive burgers and gourmet sandwiches,
• Corky & Lenny’s provides another excellent choice,
• Nonna Pazza caters to guests looking for a relaxed meal.

Beyond its in-house eateries, the casino extends its culinary offerings by collaborating with various local restaurants situated in the vibrant downtown area, providing even more variety for its patrons.

What Bars and Lounges Are at Jacks Casino?

Jacks Casino offers a variety of inviting bars and lounges where guests can unwind and soak in the vibrant nightlife. On the first level, you’ll discover the Rock Bar & Lounge, conveniently situated adjacent to betJACK Ohio’s Sportsbook. This spot offers a truly cozy atmosphere, perfect for a relaxed evening.

Ascending to the second level, guests will find the sophisticated Vintage 51 Bar, subtly nestled amidst the slot machines. Both of these establishments pour a wide array of beverages, including an impressive selection of craft beers sourced from local breweries. For those eager to explore more of the local beer scene, the Cleveland Brewery Passport is an excellent resource, guiding you to unique craft beer experiences across the city.

What Retail Options Are Available at Jacks Casino?

The Swag Shop at Jack Cleveland Casino offers guests the perfect opportunity to take a piece of their experience home. Discover a variety of exclusive items perfect for commemorating your visit, including:

• exclusive JACK apparel,
• lucky dice,
• unique Cleveland keepsakes.

What Parking Options Are Available at Jacks Casino?

Jack Cleveland Casino offers various convenient parking solutions, including accessible spaces for guests with disabilities and dedicated bus parking for larger groups. While on-site parking typically incurs a fee, visitors can opt for the added ease of valet service.

What Smoking Policy at Jacks Casino?

Jack Cleveland Casino operates in a completely smoke-free environment, a policy strictly adhering to Ohio state law. This ensures that every visitor can enjoy clean, fresh air throughout the premises.

What Accessibility Features Does Jacks Casino Provide?

Jack Cleveland Casino prioritizes guest comfort through a variety of accessibility features. Adhering to ADA guidelines, the establishment provides accessible restrooms for convenience. Guests will also find elevators readily available, ensuring easy navigation throughout the premises. Furthermore, all entrances are either level or equipped with ramps, facilitating smooth entry for everyone. For those who require them, wheelchairs are also available, ensuring that every visitor can enjoy their experience without hindrance.

What Are the Nearby Accommodations for Jacks Casino Guests?

For visitors to Jacks Casino, finding suitable accommodation is often a priority, and The Ritz-Carlton, Cleveland, emerges as a premier choice. Its collaboration with the casino significantly streamlines the process for guests seeking a comfortable and convenient stay. Beyond The Ritz-Carlton, numerous other hotels in Cleveland also maintain partnerships with Jacks Casino, offering a diverse array of convenient choices for patrons.

What Group Tour Options Does Jacks Casino Offer?

Jack Cleveland Casino offers special discounts for groups of 30 or more individuals, making it easier and more affordable to plan visits for larger parties.

What Career Opportunities Are Available at Jacks Casino?

Jacks Casino offers diverse career opportunities across the gaming and hospitality sectors. You can find your place in casino operations, contribute to the food and beverage team, or join security roles to ensure a safe environment. Additionally, administrative services are crucial for smooth operations.

The casino is committed to your professional development, offering comprehensive training programs. For example, aspiring table game dealers receive expert instruction. This commitment empowers you to advance your skills and career within the organization.